Privacy Policy
Last updated November 11, 2026
Pelicall is a service of Chisholm Digital Assets LLC ("Pelicall," "we," "us"). Pelicall answers phone calls that a business misses and sends the business the details. This policy explains what we collect and what we do with it.
Information we collect
From businesses that use Pelicall: the owner's name, business name, email address, mobile number, and the business details needed to answer calls (services, service area, hours, policies).
From people who call a business that uses Pelicall: the caller's phone number, a recording and transcript of the call, and what the caller tells us, such as their name, service address, the problem, and when they would like service. Callers are told at the start of every call that the call is recorded.
From this website: standard server logs such as IP address and browser type. We do not use advertising cookies or trackers.
How we use it
To answer calls for the business, send the business its job details and alerts, review call quality, fix problems, provide customer support, and bill for the service. Caller information is used only to serve the business the caller was trying to reach.
Who we share it with
We share caller details with the business the caller called. We use service providers to run Pelicall, including phone, voice, speech recognition, AI language, email, text messaging, and cloud hosting providers. They process information only to provide their service to us. We may disclose information if the law requires it.
We do not sell personal information.
Text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our SMS Terms.
How long we keep it
We keep call recordings, transcripts, and job details for as long as the business uses Pelicall and for up to 12 months after, unless the business asks us to delete them sooner or the law requires otherwise.
Security
We use encrypted connections and access controls to protect information. No system is perfectly secure, but we limit access to the people and providers who need it to run the service.
Your choices
To ask what we hold about you, or to have it corrected or deleted, email hello@pelicall.com. If you called a business that uses Pelicall, you can also contact that business directly.
Children
Pelicall is a service for businesses and is not directed to children under 13.
Changes
We will post any changes on this page and update the date above.
Contact
Chisholm Digital Assets LLC, doing business as Pelicall. Florida, United States. hello@pelicall.com